Privacy Policy

The Laundry Route ("we," "our," or "us") respects your privacy. This Privacy Policy explains what information is collected when you use our website and how that information is used.

Information We Collect

Our website does not require you to create an account or provide personal information to browse.

If you click the "Schedule Now" button, you will be directed to a trusted third-party scheduling platform where you may be asked to provide information such as your name, address, phone number, email address, and payment information to schedule laundry pickup and delivery services.

We only receive the information necessary to provide the services you request.

How We Use Your Information

Any information we receive is used only to:

• Schedule and complete your laundry pickup and delivery.

• Communicate with you regarding your orders or account.

• Provide customer support.

• Improve the quality of our services.

We do not use your information for unrelated marketing purposes without your permission.

We Do Not Sell Your Information

The Laundry Route does not sell, rent, trade, or share your personal information with third parties for advertising or marketing purposes.

Your information is used solely to operate our laundry pickup and delivery service.

Third-Party Scheduling Platform

Our website's "Schedule Now" button links to a third-party service that manages customer accounts, scheduling, and payment processing.

Information you provide on that platform is subject to both this Privacy Policy and the privacy policy of the third-party service. We encourage you to review their privacy policy when creating your account.

Data Security

We take reasonable steps to protect any customer information we receive. While no method of electronic transmission or storage is completely secure, we work with reputable service providers that use industry-standard security practices.

Cookies and Website Analytics

Our website may use standard cookies or basic website analytics provided by our website hosting platform to help improve website performance and understand visitor activity. These technologies do not collect sensitive personal information.

You can disable cookies through your web browser if you prefer.

Your Rights

You may contact us at any time to:

• Request access to the personal information we have about you.

• Request corrections to inaccurate information.

• Request deletion of your information, subject to any legal or business recordkeeping requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Laundry Route

205-236-0892

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